14 min read
Jan 2024

Oxford EoM Exec Ed T&Cs


Terms and Conditions

2023 Economics of Mutuality Executive Education Programme at Oxford University’s Saïd Business School

Please read carefully. This page contains important information about your contract with the Economics of Mutuality (EoM) Solutions organization.

Contract with EoM Solutions

1.    The purpose of these Terms and Conditions is to set out the contractual basis for your relationship with EoM Solutions, and to draw your attention to key terms.

2.    Your contract with EoM Solutions for the purpose of your participation in the EoM Executive Education programme at Oxford University is made up of:

  • a.  these Terms and Conditions,

  • b.  the programme description on the programme web page which is available through https://eom.solutions/oxford-eom-executive-education (and you should consider printing a copy of this page as a record of the information provided),

  • c.  the offer letter or email from EoM Solutions / Oxford University’s Saïd Business School (the EoM partner administering the EoM course).

3.    Your offer of a place in the EoM Executive Education course is set out in the offer letter or email from Oxford University’s Saïd Business School (the “Offer”) on behalf of EoM Solutions. By paying your full fees you enter into your contract with EoM Solutions.

4.    You will enter into this contract with EoM Solutions even if your fees are paid by a third party on your behalf.

Your responsibilities

5.    It is your responsibility:

  • a.    To act as a responsible member of the EoM and Oxford University community, including treating other members of the community, fellow programme participants and the public with courtesy and respect.

  • b.    To comply with any other reasonable instructions in relation to delivery of the programme (eg other health and safety requirements, confidentiality, use of devices in sessions and complying with licence terms on programme materials).

  • c.    To attend all teaching sessions, arrive promptly, carry out all relevant preparation for programme sessions and engage fully with programme activities.

  • d. If applicable, to get all necessary visas, permissions and consents required for their stay in the United Kingdom and attendance of the Programme.

6.    If you fail to comply with the above clauses without proper reason, EoM Solutions and the Saïd Business School reserve the right to exclude you from sessions or from the programme as a whole (and to notify your funder if your fees are being paid by a third party) to ensure your behaviour does not have a detrimental effect on other participants. If you are excluded from the programme or if (without reasonable excuse) you do not attend all teaching sessions of the programme, you will not receive a certificate of attendance or an invitation to join the EoM Practitioner Network. No refunds will be payable to you where you are excluded from the programme, or any sessions, in these circumstances.

Confidentiality & Intellectual Property

7. The Participants agree that they will keep in strict confidence any information, materials or ideas of a confidential or proprietary nature (including but not limited to technical, business, commercial and financial information, information forming part of the design and content of the Programme and the Fees, pre-read materials, specific case studies, elements of surveys to measure non-financial forms of capital, Bridge frameworks) disclosed in any form or medium at any time under or in connection with the Programme, and will not copy, reveal or disclose such confidential information to any third party other than Participants or faculty members who legitimately have a need to know it for the purpose of taking part in or delivery of the Programme, or post any of the aforesaid information, materials or ideas on any public website.

8.  This Agreement shall not apply to any information, materials and ideas which:

a)     at the date of this Agreement are in the public domain or subsequently come into the public domain through no fault of theirs;

b)     were already known to them on the date of disclosure;

c)     properly and lawfully become available to them from other sources;

9. EoM Solutions and the Participant will retain ownership of all intellectual property rights they possess as of now or that they may acquire in any way during the Programme.

Fees and payment

10.    Details of the fees and charges you will have to pay are set out on the programme web page.

11.    Shortly after sending your Offer, EoM Solutions will issue you an invoice with details of how to pay. Invoices are payable within 30 days of receipt. Places on programmes are allocated following receipt of the full fees, subject to availability. Your place is not confirmed until your fees are paid in full.

12.    If your fees are to be paid by a third party which informs EoM Solutions and the Saïd Business School that it accepts full liability for your fees, then EoM Solutions will invoice the third party directly and will seek to recover any unpaid fees from the third party in the first instance.

13.    All payments must be in GB Pounds Sterling. You must pay any currency conversion costs or other charges incurred in making the payment or in processing a refund.

Cancellations and Refunds

14.    If you cancel your place on the 2023 programme before 1200 CEST on August 15th, 2023 you will be entitled to a full refund. After this, if you cancel your place before 1200 CEST on September 15th, 2023 you will be entitled to 50% of the course fee. However, if you cancel your place any time after 1200 CEST on September 15th, 2023 you will not be entitled to a refund. To cancel your place send an email to Nick.Gulliver@fellows.eom.org, we will take the date and time of the sent email as the time of cancellation.

Programmes on EoM at the Saïd Business School are usually over-subscribed well in advance of programme commencement. Participants are encouraged to ensure they book out the time to attend a programme in their diaries as: (a) over-subscription usually means another potential attendee has missed out on a place and (b) programmes are taught in small groups so reduced numbers due to cancelations may impact the experience of other attendees. 

15.    It is important to remember that EoM Solutions has its own financial obligation to Oxford University, therefore, accurately predicting the number of students attending will help ensure the quality of the programme. 

Cancellation by Us

17.    Where there are good reasons to do so EoM Solutions may cancel your programme and will make every reasonable effort to give you as much notice of cancellation as possible.  EoM Solutions will refund programme fees paid by you if we cancel your programme and will endeavour to offer a transfer to another EoM programme running as an alternative, subject to payment or refund of any difference in purchase price.

17.    The liability of EoM Solutions when it cancels a programme will be limited to a refund of any fees or charges paid for the cancelled programme.  For cancellation of a programme after it has started, such refunds will be made on a proportionate basis.

18.    EoM Solutions will not be in breach of its obligations under its contract with you, nor liable to you for any loss caused to you under its contract with you which results from events which are beyond our reasonable control, such as: a pandemic (Covid-19 or otherwise), an epidemic or a local health emergency necessitating measures to reduce risk of infection or illness; industrial action; acts of God; acts of terrorism; the unanticipated departure or absence of key members of staff; or failure or delay by third party suppliers and subcontractors. In such circumstances EoM Solutions will take reasonable steps to mitigate the impact on you and to restore teaching and services.

Changes to programmes

19.    EoM Solutions will seek to deliver each programme in accordance with the description set out on your programme web page.

20.    However, there may be situations in which it is desirable or necessary for EoM Solutions to make changes in programme provision, either before or after enrolment. EoM Solutions therefore reserves the right to:

  • make reasonable changes to the timetable, location or staff specified for a programme; and

  • make reasonable changes to the content and syllabus of a programme.

Personal data

21.    EoM Solutions will collect and use your information about you in accordance with the principles set out in Oxford University’s Student Privacy Policy at https://www.admin.ox.ac.uk/councilsec/compliance/gdpr/privacynotices/student/. This includes ensuring that your data will only be used in a way which is fair, lawful and secure.

Complaints procedure

22.    If you have a complaint you should submit details to Nick.Gulliver@fellows.eom.org.   


23.    Save for the obligations under the above section “Confidentiality & Intellectual Property”, your contract with EoM Solutions will end in the following circumstances:

  • when you finish your programme or if you cancel or withdraw from your programme, except for IP related elements that will last for 2 years from the end of the programme; 

  • if EoM Solutions exercises its right to cancel or discontinue your programme; 

  • if you are excluded from a programme; or

  • if you fail to comply with the agreed terms and conditions of the programme.


24.    Your contract with EoM Solutions and any dispute arising from it (including non-contractual disputes) shall be governed by Swiss law without regard to its conflicts of law provisions and shall be subject to the exclusive jurisdiction of the Swiss courts where the company has its seat.